Effective September 25, 2026. This policy explains how CO3DPrint handles information when you visit www.co3dprint.com, place an order, or contact us. CO3DPrint is based in Tampa, Florida. For privacy questions or requests, please use our contact form.
Information we collect
- Orders and checkout: your name, contact details, billing and shipping addresses, items purchased, personalization choices, payment status, and order history.
- Messages and project requests: the details you send through our contact or quote forms, including any images or 3D files you upload.
- Site use: information such as IP address, browser and device details, pages visited, and cookies or similar technologies used by the site and enabled services.
How we use information
We use this information to process and deliver orders, make personalized products, respond to questions and quote requests, handle returns, maintain accounts and the shopping cart, calculate taxes and shipping, prevent fraud, keep the site secure, and understand how the store is used. Where marketing features are enabled, information may also be used to measure or promote our products. If you sign up for marketing messages, you can use the unsubscribe option in those messages.
Payments and service providers
Our store uses WooCommerce. Depending on the payment option you choose, payment information is handled by a payment provider such as WooPayments or PayPal. We share information needed to complete your order with relevant payment, tax, shipping, hosting, and support providers. Our installed integrations include Google services, TikTok, and USPS shipping tools; when enabled, these services may receive data needed for analytics, advertising, product listings, or delivery. Their handling of information is also governed by their own privacy policies.
Cookies
WordPress and WooCommerce use cookies to keep the cart and checkout working and, where applicable, to support login. Enabled analytics or advertising integrations may set additional cookies or use similar technologies. You can manage cookies through your browser settings, but blocking essential cookies may prevent the store from working correctly.
How long we keep information
We keep order, account, and support records for as long as needed to provide our services, maintain business records, resolve disputes, and meet applicable legal obligations. WooCommerce on this site does not currently have an automatic deletion period set for order records.
Your choices and requests
You may contact us to ask what personal information we hold about you, request a copy, or request a correction or deletion. Some information may need to be retained for order records, security, or legal reasons. Rights and exceptions depend on the law where you live. Use our contact form and include enough information for us to identify your request; please do not send payment-card details through the form.
Updates
We may update this policy as our store or service providers change. The effective date at the top shows when this version took effect.